FAQ

 

Delegates


 

What is included in the price of a Healthcare PCT course?

The course will consist of a full/half day event, generally at a conference centre. The price will include lunch, snacks, tea and coffee throughout the day. You will also be provided with a handbook of all the information taught and covered during the day for you to take away. 

 

What is included in a free Healthcare PCT course?

When you attend a Healthcare PCT free course, you are provided with a handbook of all the information taught and covered during the course. There are also free snacks, tea and coffee available throughout the session.

 

How much does it cost to attend a Healthcare PCT course?

Each course varies in price but typically a Healthcare PCT course will not cost more than £200. Please refer to 'Courses' for more information.

 

How much does it cost to attend a course held by an external organization?

It depends on the course and the organisation that is organising it. To see the price of a course/conference held by an external organization, please click on the links providing further information on the corresponding Event page.


What happens after I have booked onto a course?

Once you have made a booking with Healthcare PCT we will send through a receipt of payment (in case of a charged course) to the email address you have provided along with directions on how to get to the venue and any further information about the course/s.

 

We are a group – do you do group discounts and how do we book this?

Healthcare PCT offers very competitive rates for group discounts. Please call us on 0208 505 6100 for further discount information and we can guarantee that you will be happy with the rate we can provide. 

Please note: Group bookings need to be taken via the telephone. If you make a booking on our website you will not receive a group discount.

 

I haven’t received a confirmation email from you – what should I do?

Please allow at least 5 working days for your confirmation email and receipt to be sent through to you. If you still have not received any confirmation from us then please contact us.

 

I have special dietary requirements – what should I do?

Any special dietary requirements can be catered for at our courses. If you have any special dietary requirements please let us know as soon as possible to allow us to inform the venue.

 

I am disabled or I need further assistance – what should I do?

If you have a disability or need further assistance once at the course please let us know. All the venues for Healthcare PCT courses have disabled access and we will be happy to help you with any needs or requirements on the day of the event.

 

When do I receive my attendance certificate after attending a Healthcare PCT course?

You will receive your attendance certificate on the day of the course. We ask all delegates to complete a feedback form and hand this into us at the end of the day. Once we have received your feedback form we will present you with your certificate which you can take away with you.

 

What if I don’t want to book onto a course but I just want some more specific information?

If you do not want to book onto a course but would like some further specific information about a course then please fill out our ‘Register your Interest’ form.  Once this has been received, a member of Healthcare PCT will be in contact with you and send you through some more information. Alternatively you can call us on 0208 505 6100 and we will provide you further information.

 

How do I request a receipt of payment from you?

You will receive a receipt of payment from Healthcare PCT once your booking has been processed.

 

What if I want to cancel a Healthcare PCT course I have booked onto?

If you want to cancel a course in which you have booked onto we will offer you a refund however we will still need to charge you an admin fee. The admin fee varies from course to course. Please ask us for this information.

 

What if I can’t attend the Healthcare PCT course I have booked onto but would like to transfer onto another Healthcare PCT course?

If you would like to transfer your original booking onto another course then please give us a call to discuss your options.

 

How do I book onto a Healthcare PCT course? What payment of methods do you accept?

We have a variety of ways in which payment can be taken for our courses.

  • You can book Online: Create an account with Healthcare PCT, choose which course you would like to attend and

     pay via debit/credit card

  • You can book by Cheque/Bank Draft: Please make cheques payable to ‘Healthcare PCT Ltd’ and send them to:

     Healthcare PCT, 17 Ensign House, Admirals Way, Canary Wharf, London, E14 9XQ

   • You can book by Bank Transfer:

           • Account Name – Healthcare PCT Ltd

           • Account number – 03342476

           • Sort Code – 20-32-06

           • Address – Barclays Bank PLC, 128 Moorgate, London, EC2M 6SX

  • You can book by Telephone: Give one of our friendly team members a call on 0208 505 6100 and we can take payment via the telephone using your debit/credit card

 

If you need any further help or assistance in making a booking with Healthcare PCT then please do not hesitate in contacting us on 0208 505 6100 and we will be happy to help you. 




Consultants 


 

How do I become a consultant speaker for Healthcare PCT?

Healthcare PCT is always looking for consultants who would like to become speakers at our courses. If you would like to be part of our growing vision then please fill out our ‘Join Us as a Consultant’ form and a member of the Healthcare PCT team will be in contact with some further information.

 

If I become a consultant speaker how much time will need to be dedicated from me?

Healthcare PCT knows that consultants are busy with other work commitments and we take this into consideration. We are flexible and allow you to talk for the amount of time that you feel would be suitable for yourself and that would fit in with your other commitments.

 

What does it involve from myself if I am a speaker from Healthcare PCT?

Being a speaker for Healthcare PCT allows you to help teach and update GP's and other healthcare professionals’ knowledge with your expertise and speciality. We ask speakers to be as creative as possible and use a different variety of teaching methods to allow the course to be as interactive and informative as possible. Consultants present their information via a PowerPoint presentation which is given to the delegates.

 

What topics do I need to speak on and what do I include in my talk?

Again Healthcare PCT is flexible in the topics in which you would like to speak on. Our clinical editor decides what topics would be appropriate for each course and we adapt this along with feedback that we receive from delegates to create our topics. We have a set of criteria that we ask consultants to follow. Please contact us for this information.

 

Is there an honorarium for becoming a speaker?

For all charged courses, competitive honorarium is paid depending on a number of factors. Please contact to discuss honorarium fees. Please note that for free courses, we generally look for free speakers.

 

Will my travel expenses be paid for?

In regards to paying for your travel expenses this will be discussed with yourself if you would like to be a speaker.

 

How can I be involved in writing materials for Healthcare PCT?

We are always looking for consultants who would like to produce materials that our GPs can use to help update their knowledge. For a pack of information on what we are looking for and guidelines on written material please email us at joinus@healthcarepct.com 

 

How do I place my products or materials on Healthcare PCT website to be sold?

We like to keep our products and materials updated and are always looking at new things that can be added to the website. For further details on how we can assist you in placing your materials on our website please call us on 0208 505 6100.

 

Can Healthcare PCT organise a conference for my hospital/consultant practice/myself?

Healthcare PCT is more than happy to help and assist you in organising a course or you can allow us to organise, promote and run your course for you, allowing you to concentrate on other work commitments. Please contact us for a brochure of the services we provide and how we can help you.

 

How can Healthcare PCT help to promote myself?

We have a variety of methods and ways in which we can help to promote you or your practice/hospital. If you would like more information on promotional methods and tactics we use please contact us and we will be happy to discuss this with you.

 

 

 

Sponsorship


 

How do I become a sponsor for Healthcare PCT?

If you are interested in coming on board as a sponsor for Healthcare PCT either at our events, in our newsletter or on our website please fill in the ‘Join us as a Sponsor’ form and one of our team members will be in contact with you to discuss sponsorship details further.

 

What are the different types of sponsorship packages available?

For further information on the various packages Healthcare PCT provide for sponsors please contact us on 0208 505 6100 or alternatively email us: sponsors@healthcarepct.com